Shipping Policy
Thank you for shopping with Fashionsis.com. We are committed to delivering your order safely and efficiently. This Shipping Policy explains how we process, ship, and deliver orders.
Order Processing
All orders are processed within 1–3 business days after payment has been successfully received and verified.
Orders are not processed, shipped, or delivered on weekends or public holidays. During busy periods, such as holidays, sales events, or product launches, processing times may be slightly extended.
Once your order has been processed and shipped, you will receive a confirmation email with tracking information, when available.
Shipping Destinations
Fashionsis.com ships to customers in multiple countries worldwide. Shipping availability may vary depending on your location and local shipping regulations.
If we are unable to ship to your location, you will be notified during checkout or shortly after placing your order.
Estimated Delivery Times
Estimated delivery times vary depending on the destination:
-
United States: 5–10 business days
-
Canada: 7–15 business days
-
United Kingdom: 5–12 business days
-
Australia: 7–15 business days
-
Europe: 7–15 business days
-
Other International Locations: 10–20 business days
Please note that these delivery estimates are not guaranteed and may be affected by factors beyond our control.
Shipping Costs
Shipping fees are calculated at checkout based on the destination, shipping method selected, and order size.
From time to time, we may offer free shipping promotions on qualifying orders. Any such promotions will be clearly displayed on our website.
Order Tracking
Once your order has shipped, you may receive tracking information by email. Tracking updates can take up to 48 hours to appear after shipment.
Customers are responsible for monitoring their tracking information and ensuring someone is available to receive the package if required.
Customs, Duties, and Taxes
International orders may be subject to customs duties, import taxes, and other fees imposed by local authorities.
These charges are not included in the product or shipping price and are the responsibility of the customer.
We recommend checking with your local customs office before placing an international order.
Delayed Deliveries
While we strive to deliver orders within the estimated timeframe, delays may occur due to:
-
Customs inspections
-
Weather conditions
-
Carrier issues
-
High shipping volumes
-
Public holidays
-
Unexpected logistical disruptions
Fashionsis.com is not responsible for delays caused by shipping carriers or customs authorities.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information during checkout.
If an incorrect or incomplete address is provided, delivery delays or failed deliveries may occur. Additional shipping charges may apply if a package needs to be reshipped.
Lost Packages
If your package appears lost in transit, please contact our support team. We will work with the shipping carrier to investigate the issue and determine an appropriate resolution.
Claims for lost packages should be reported as soon as possible after the expected delivery date.
Damaged Packages
If your order arrives damaged, please contact us within 7 days of delivery.
To help us resolve the issue, please provide:
-
Your order number
-
Photos of the damaged item
-
Photos of the shipping packaging
After review, we will determine the appropriate solution, which may include a replacement, store credit, or refund.
Delivery Confirmation
Once a package is marked as delivered by the shipping carrier, Fashionsis.com is not responsible for lost or stolen packages. Customers should ensure their delivery location is secure.
Changes to This Policy
We reserve the right to update this Shipping Policy at any time. Any changes will be posted on this page and become effective immediately upon publication.
Contact Us
If you have any questions about shipping, delivery times, tracking information, or your order status, please contact our customer support team through the Contact Us page on Fashionsis.com.
Thank you for choosing Fashionsis.com.